FAQ

Frecuently ask question and information about our collection and variety of products.

What are the products made from?

Our products hand made in U.S.A.  are made from high-grade surgical stainless steel (316L) which is a strong, corrosion-resistant, and low allergy metal.

Items finished in gold are plated with real 18K gold, using specialized plating techniques that provide a hard-wearing coating of gold that won't rub or wear away. If your customers are sensitive to stainless steel, the gold finish provides a good barrier between skin and steel.

The doming material is a hand-poured liquid glass that provides a strong, water resistant seal on the item that brings out the true colours and detail of your designs.

What happen with the products of special suppliers?

In the description of the product the materials that were used will be detailed.

Which countries do you ship to?

Our hand made in U.S.A. production usually takes 2-3 business days (maximum of 5). Once the item ships, the tracking information is fed back to your email automatically.

Delivery times are as follows:

  • United States: 2-5 transit days
  • Canada: 3-7 transit days
  • Europe: 4-8 transit days
  • Rest of the world: 6-10 transit days
Due to restrictions, we're unable to ship items to the following countries:
  • Cuba
  • Iran
  • Libya
  • North Korea
  • Sierre Leone
  • Somalia
  • Sudan
  • Yemen
  • Ukraine (Crimea - ZipCodes between 95000-99999)
  • Guatemala (Temporary)
  • Liberia (Temporary)

Some of the products of special suppliers have a different time of production, delivery and delivery time than hand made in U.S.A. The information will be detailed in the description of each product.

This is a list of countries where the delivery of our products is guaranteed. If your country does not appear in the list, we recommend that you make your purchase using a service of P.O. Box in the United States.

  • Australia
  • Austria
  • Belgium
  • Brazil
  • Canada
  • Croatia
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Gibraltar
  • Greece
  • Hong Kong
  • Hungary
  • Ireland
  • Israel
  • Italy
  • Japan
  • Latvia
  • Lithuania
  • Luxembourg
  • Malaysia
  • Malta
  • Mexico
  • Netherlands
  • New Zealand
  • Norway
  • Poland
  • Portugal
  • Russia
  • Saudi Arabia
  • Singapore
  • Spain
  • South Korea
  • Sweden
  • Switzerland
  • Thailand
  • Turkey
  • Ukraine
  • United Kingdom
  • United States
  • Vietnam

For more information read the description of the product you want to buy.

 

What is the shipping cost?

All shipping costs are added to the order invoice and in the shopping cart. We recommend you take advantage of our occasional free shipping offers.